Sales Policy
Effective Date: December 26, 2024

Welcome to GlitzxGloss! We are committed to providing high-quality beauty products and exceptional customer service. Our Sales Policy is designed to help you understand the terms and conditions surrounding your purchases, including how orders are processed, payment terms, and discounts. By placing an order with us, you agree to the following terms.

1. Product Availability

All products displayed on our website glitzxgloss.com are subject to availability. We make every effort to keep our inventory accurate and up-to-date. However, there may be occasions when an item becomes unavailable due to high demand or other unforeseen circumstances.

  • Out of Stock: If an item is out of stock, we will notify you via email and either offer a backorder option or provide a refund.
  • Backorders: If a product is on backorder, we will notify you and offer an expected restock date. You may choose to wait, cancel, or replace your order with another item.

2. Pricing

All prices listed on GlitzxGloss are in U.S. Dollars (USD) and are subject to change without notice. While we make every effort to ensure that our pricing is accurate, errors may occasionally occur. If an error is found in the price of an item you have ordered, we will notify you as soon as possible. You will then have the option to proceed with the corrected price or cancel the order.

  • Sales and Discounts: Periodically, we may offer discounts, sales, or promotions. Please check our website for details on current offers and promotional codes.
  • Taxes: Sales tax will be added to your order based on your shipping address and the applicable tax rate. The final total, including tax, will be shown at checkout.

3. Order Process

When you place an order on GlitzxGloss, the following steps occur:

  1. Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. This is not an indication that the order has been shipped.
  2. Order Processing: After confirming your order, we will begin processing it. This typically takes 1-2 business days. You will receive a second email once your order has been dispatched.
  3. Shipping and Delivery: We will ship your order according to the selected shipping method. Estimated delivery times will vary depending on your location and the shipping method chosen.

4. Payment Terms

We accept a variety of payment methods for your convenience. These include:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: Secure online payment through PayPal.
  • Apple Pay: For users with compatible Apple devices.
  • Google Pay: Available for Google account users.

By placing an order, you authorize us to charge the payment method provided for the full amount of the purchase, including taxes, shipping, and any additional fees.

5. Order Cancellations

Once an order is placed and payment is processed, we begin working on it right away to ensure timely delivery. If you wish to cancel your order, please contact us as soon as possible at suport@glitzxgloss.com or call (315) 768-7788. We will attempt to cancel your order before it is shipped, but we cannot guarantee cancellation once the order has been processed or shipped.

If the order has already shipped, you will need to follow our Refund and Returns Policy after receiving the item.

6. Discounts and Promotions

From time to time, we offer special discounts, sales, and promotional offers. These may include:

  • Promo Codes: We may offer promotional codes through our website or email newsletters. To redeem a promo code, enter it at checkout. Discounts will be applied to eligible products.
  • Seasonal Sales: During specific periods, such as Black Friday or Holiday Sales, discounts may be offered across various product categories.
  • Flash Sales: Temporary sales with discounted prices for a limited time.

Please read the terms and conditions of each promotion to ensure that your order qualifies for the discount.

7. Shipping and Delivery

We offer multiple shipping options to meet your needs:

  • Domestic Shipping: Shipping rates and estimated delivery times will be calculated at checkout.
  • International Shipping: Available to select countries. International shipping rates, taxes, and duties are calculated at checkout.

Please note that shipping times are estimates and may vary depending on carrier delays, weather conditions, or holidays. While we aim to deliver your order as quickly as possible, GlitzxGloss is not responsible for delays caused by external factors.

8. Sales Tax

Sales tax will be applied to your order based on your shipping address. The tax rate is determined by your local jurisdiction, and it will be calculated during checkout. If your state or locality has special tax rules or exemptions, please review them before finalizing your purchase.

9. International Orders

For customers outside the United States, please note the following:

  • Customs Duties and Taxes: International customers are responsible for any customs duties, taxes, or import fees that may apply to your order upon arrival in your country.
  • Shipping Delays: International orders may be subject to customs inspection and may experience delays beyond our control. We are not responsible for customs delays.

10. Order Issues and Customer Service

If you encounter any issues with your order, such as damaged items, incorrect shipments, or problems with the payment process, please contact us as soon as possible. Our customer service team is available to assist you:

  • Email: suport@glitzxgloss.com
  • Phone: (315) 768-7788
  • Address: 77 Clinton St #V1, New York Mills, New York (NY), 13417, USA

11. Changes to Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be reflected on this page with an updated Effective Date. Please review this policy regularly to stay informed of any updates.

12. Limitation of Liability

To the fullest extent permitted by law, GlitzxGloss is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products, delays, or issues related to the delivery of products. Our liability is limited to the amount paid for the product.

By placing an order on GlitzxGloss, you acknowledge and agree to the terms of this Sales Policy. Thank you for choosing us for your beauty and personal care needs!